Delivery Days:
- Monday - Friday (Auckland)
- Monday - Thursday (Outside Auckland)
All orders are processed until 12:00pm Monday - Friday. Orders placed after 12:00pm will be processed the following business day. If placed after 12pm on a Friday, your order will be treated as if received on the following Monday.
Please Note:
L4 COVID-19 - Ordering and Shipment Timing Update.
Due to the volume of orders we are receiving, order processing times may take up to 3-5 days. We are processing orders, in the order in which they are received. Not by shipping method.
For example, if you were to place an order on a Monday it could take our dispatch team 3-5 days to begin the process of collecting your items. This would mean your order would not ship until Thursday or Friday.
However, all courier/transit times for orders to reach you remain unchanged & can be noted in our shipping rates below. Please continue to select the most appropriate shipping option at checkout. Orders with perishable goods placed after 12pm on a Thursday will be dispatched the following Monday to ensure freshness.
- We do not process or deliver orders on Weekends or Public Holidays.
- We cannot deliver to PO Boxes. Please provide a physical address.
- Our same day evening shipping packages are delivered between 6pm - 9pm.
- Orders with a rural destination placed after 12pm on a Thursday will be processed the following Monday.
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Orders shipped with Courier Post and Urgent deliveries are not transported in chilled vehicles. Please bear this in mind when selecting highly perishable goods.
Shipping Rates
Auckland Shipping
- Same Evening Day Shipping - if ordered before 12pm - $12.50 per 25kg - to find out which area 'Same Day Evening' delivery covers click here - Due to L4 COVID-19 please allow an additional 3-5 business days to process.
- Standard Shipping- $5.90 per 25kg (delivery between 1-2 business days) - Due to COVID-19 please allow an additional 3-5 business days to process.
North Island Shipping
- Hamilton & North and Waiheke Island Shipping - Delivery on 2nd business day - $8.60 per 10kg. - Due to L4 COVID-19 please allow an additional 3-5 business days to process.
- South of Hamilton and Up North Shipping - Delivery on 2nd business day - $11.70 per 5kg. - Due to L4 COVID-19 please allow an additional 3-5 business days to process.
South Island Shipping
Delivery on 3rd business day - $15.50 per 5kg. - Due to L4 COVID-19 please allow an additional 3-5 business days to process.
Rural Shipping
Please allow 2 additional working days for delivery and an extra $3.80 shipping fee. - Due to L4 COVID-19 please allow an additional 3-5 business days to process.
Trackpack Nationwide Shipping
Nationwide delivery 1-2 business days - $3.50. - Due to L4 COVID-19 please allow an additional 3-5 business days to process.
This option is perfect for your small health and beauty products or any other mini orders!
Great Barrier Island Shipping
$15.50 per 10kg delivery 3-5 business days. - Due to L4 COVID-19 please allow an additional 3-5 business days to process.
International Freight
At this stage we do not ship internationally.
