All orders are processed until 12:00pm Monday - Friday. Orders placed after 12:00pm will be processed the following business day. If placed after 12pm on a Friday, your order will be treated as if received on the following Monday.
To connect with our dispatch team directly please dial: +64 09 222 3223 (Mon-Fri 9am - 4pm).
L2 COVID-19 - Ordering and Shipment Timing Update.
We continue to process orders, in the order in which they are received.
Order processing times may take up to 2-3 days. However courier/transit times for orders to reach you are unchanged.
Orders will continue to be processed in the order they are received. For example, if you place an order Monday it may take our dispatch team 2-3 days to begin the process of collecting your items. This would mean your order would not get shipped until Thursday or Friday. If you have selected same day shipping - your order will still be shipped and received on the same day. Please continue to select the most appropriate shipping option at checkout.
We will continue to keep you updated around expected dispatch and delivery time frames.
Please note that Huckleberry cannot guarantee the condition of perishable goods such as fresh produce, frozen goods, and meat. While we endeavor to do our very best at the packaging stage and include ice-packs where possible, please understand that these items are ordered at your own risk. Parcels in transit are not kept in chilled depots or vehicles. To learn more about our terms & conditions please click here.
We do not process or courier orders on Weekends or Public Holidays.
Couriers cannot deliver to PO Boxes. Please provide a physical address.
Orders with perishable goods placed after 12pm on a Thursday will be dispatched the following Monday to ensure freshness, unless 'Same Day Evening Shipping' has been selected.
Frozen goods can only be shipped 'Same Day Evening' to the Auckland Metro area, not overnight or outside of Auckland.
Same Day Evening couriers deliver between 6pm - 9pm Mon-Fri.
Orders with a rural destination placed after 12pm on a Thursday will be processed the following Monday.
Orders shipped with Courier Post and Urgent deliveries are not transported in chilled vehicles. Please bear this in mind when selecting highly perishable goods.
Good dollars can only be accrued or redeemed in-store. This includes any huckleberry location, Harvest by huckleberry and Wild Herbs Organics shops.