Shipping Information:

  • All orders are processed until 12:00pm Monday - Friday. Orders placed after 12:00pm will be processed the following business day. If placed after 12pm on a Friday your order will be treated as if received the following Monday.

Shipping Fees:

  • Flat Rate Shipping - Nationwide:   $14.99  (delivery between 2-4 business days, between 9am-5pm) if ordered before 12pm. Please allow additional time for your goods to arrive if you live in a rural destination. 
  • Order Pick-Up At A Huckleberry Store - Auckland Only: $4.99 Option to collect your order dispatched from our Auckland distribution centre at one of our Auckland Huckleberry stores.

Please allow 1-2 business days for your goodies to arrive at the store you've selected before collecting, if placed before 12:00pm - Mon-Fri. One of our friendly staff members will contact you as soon as your order arrives.

Trackpacks* nationwide delivery 2-3 business days - $3.90. *This option may be suitable for smaller items. Our dispatch team will first assess if your items will fit, and ship safely to your address. Shipping charges will be adjusted accordingly.

International Shipping - At this stage we do not ship internationally.

To connect directly with our dispatch team dial: +64 09 222 3223 (Mon-Fri 9am - 4pm).

Please note that Huckleberry cannot guarantee the condition of perishable goods such as fresh produce, frozen goods, and meat. While we endeavor to do our very best at the packaging stage and include ice-packs where possible, please understand that these items are ordered at your own risk. Parcels in transit are not kept in chilled depots or vehicles. To learn more about our terms & conditions please click here.

    • We do not process or courier orders on Weekends or Public Holidays.
    • Couriers cannot deliver to PO Boxes. Please provide a physical address.
    • Orders with perishable goods placed after 12pm on a Thursday will be dispatched the following Monday to ensure freshness, unless 'Auckland Metro Same-Day Evening Delivery' has been selected.
    • Frozen goods can only be shipped 'Auckland Metro Same-Day Evening Delivery' to the Auckland Metro area.
    • Auckland Metro Same-Day Evening Delivery couriers deliver between 6pm - 9pm Mon-Fri.   
    • Orders with a rural destination placed after 12pm on a Thursday will be processed the following Monday.
    • Orders shipped with NZ Post and Urgent deliveries are not transported in chilled vehicles. Please bear this in mind when selecting highly perishable goods.
    • Good dollars can only be accrued or redeemed in-store. This includes any huckleberry location and Harvest by huckleberry store.

    Need assistance?

    For any questions or concerns please contact our Huckleberry team 8am - 5pm Monday - Friday (except public holidays). We’re here to help.